JOB TITLE:  Maintenance Technician

REPORTS TO:  Maintenance Supervisor

SUMMARY: This position installs, maintains, repairs and improves plant equipment and facilities to ensure production schedule attainment.  Also strives to continuously improve the production environment.  We are seeking a candidate with a stable work history, a desire to work in a Tea environment, a positive attitude, and share our philosophy of treating people with dignity and respect.


    • Troubleshoot and repair processing, packaging and facility equipment.
    • Effectively communicate information and actively participate in the problem-solving process both in the maintenance department and throughout the plant.
    • Interpret mechanical drawings, electrical schematics, and PLC rung diagrams.
    • Use shop and hand tools safely and properly.
    • Demonstrate a working knowledge of single and three phase power, understand motor control / circuits, and be able to troubleshoot control and PLC logic and hardware.
    • Demonstrate strong mechanical troubleshooting skills of general and specialized food processing and packaging equipment. Being able to disassemble and reassemble mechanical equipment with accuracy.
    • Follow, and / or write specific maintenance procedures concerning PM’s, schedules and documentation requirements.



      • LME License (preferred)
      • HVAC certificate (preferred)
      • 3–5 years’ experience in food manufacturing plant (preferred)
      • 3-5 years troubleshooting and basic maintenance of mechanical equipment, motors, drives, pneumatics, hydraulics, steam boilers, bearings, etc.
      • 2-3 years electrical troubleshooting
      • Computer literate
      • Stable and progressive work history


  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication – Writes clearly and informatively. Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; Supports organization’s goals and values.
  • Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Adaptability – Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality – Is consistently at work and on time.
  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.


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